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Memocast Help


General Questions


How does Memocast work?
Memocast works by bringing you movies from around the world and allowing you to watch them for free by funding them with commercials. You can also sign up as a Gold Member and watch them f
ree of commercial interruptions. Or you can get a 3 Day Pass and watch unlimited amount of movies during that time.

You are able to watch most of our movies simply by clicking on the thumbnail of the movie you choose. You do not need to register or pay anything.

New Releases and Favorites are for Gold Members, or you can purchase a 3 Day Pass to view them.

You can become a Gold Member by paying a flat fee of $7.99 per month and watch an unlimited amount of movies free of commercial interruptions. https://www.memocast.com/signup.aspx

You can buy a 3 Day Pass for $2.99 and watch unlimited amount of our best movies without commercial interruptions. https://www.memocast.com/signup.aspx

You are also able to download any movie from our site for the specified price. If you are not a member, you will need to signup as a Simple User (Free) or Gold Member ($7.99 a month) to be able to download DVD quality movies.

Can I lose weight watching movies on Memocast?
Absolutely! Now that we have iPod downloads, load movies and music videos onto your iPod and watch it while exercising.

How much does Memocast cost?
For $7.99 per month, you can watch (stream) an unlimited amount of movies free of of commercial interruptions  including movies from our New Releases and Favorites categories.

For $2.99 you can purchase a 3 Day Pass to access our Favorites and New Releases categories.

You can watch (stream) all movies for free, not including New Releases, Favorites.
You are also able to download any movie from our site for the specified price.
 

 

Do I have to be a Gold Member to download movies?
No. To download a movie, you just need to be a registered user.  

 

Do you have a Pay Per View Option?
Yes, we do. For $2.99, you can purchase a 3 Day Pass to watch (stream) unlimited amount of movies from New Releases and Favrites categories.

How often do new movies get added to Memocast?
We add about 2-3 movies to our library every day.

Does Memocast have any content other than movies?
Yes, we have music videos, cartoons, home videos, serials, and documentaries.

How do I watch movies?
Click on a thumbnail of the movie you want to watch, after the movie link opens, click the “Watch Free Movie”   button at the top of the right hand column. The player will open and your movie will begin.

Can I watch movies for free?
Yes, non-members and simple users can watch movies for free  without paying anything.

How many movies can I watch as a Gold Member?
As many as you please, our members are not restricted in watching movies in any way.

How many movies can I watch as a Simple Member?
As many as you please, there are no restrictions to how many or which movies simple users may watch. However, New Releases and some Favorites are restricted for Gold Members only.

What is the difference between a Simple Member and a Gold Member?
Our Gold Members receive the benefit of viewing movies free of commercial interruptions. Gold Members also receive access to New Releases and Favorites, giving complete access to our library. Gold Members also receive 1 GB of free space to post, publish, and even sell their own content.

How do I upgrade from a Simple Member to a Gold Member?
After having logged-in to your simple user account, click the "Edit Account" tab from the tab menu. From here, click the drop down menu titled "Account Type" and select the "Gold Member ($7.99 per month, 1GB disk space)" Follow the instructions to finalize your upgrade.

How long will a movie stay in New Releases before it’s available to simple users?
On average up to 3 months, however depending on the popularity of the video, the content may be exclusive to our Gold Members only for up to 1 year.

Is it legal to download from Memocast?
All content on Memocast is legal to view and download.

I am a Gold Member. Do I still have to pay for Downloads?
Yes, Gold Members have to pay indicated price for DVD-quality downloads.

How do I write Russian using English alphabet?
If you are having trouble finding Russian movies, follow this key to translate Russian letters to English.

А – a
л –
l
ц –
ts
б –
b
м –
m
ч –
ch
в –
v
н –
n
ш –
sh
г –
g
о –
o

щ – sh, ch
д –
d
п –
p
ъ – «
е –
e, ye
р –
r
ы –
y
ж –
zh
с –
s
ь – '
з –
z

Т – t
э –
e
и –
i
у –
u
ю –
yu
й –
y
ф –
f
я –
ya
к –
k
х –
kh 

ай - ay
ой - oy
эй - ey
ей - ey, yey
уй - uy
юй - yuy
ий - iy, y
ый - y (yy)
яй - yay

How do I find the movie I’m looking for?
To find a specific movie, type the title in the search box and click “Find It.” To search more specifically, click on “Advanced Search” below the search box to search content with the following fields: Country of Origin, Author, Director, Year, Starring, Language, Category, and movie Rating.

How do I cancel my subscription?
Simply send an email saying “Cancel” with your login name to info@memocast.com


Watching movies


How can I watch movies in full screen size?
After opening the movie player, click on the “Full Screen”   button located bottom right from the movie screen. To exit, simply double click on the full size screen.

 

How do I switch back from full screen size?
To exit from a full size screen, simply double click on the screen or press the “Escape” key.

 

I have upgraded to Gold Membership but I still see commercials.
First, in your browser, click the drop menu named "Tools". Select "Internet Options." Then click on the following two; "Delete Cookies" and "Delete Files."
If this does not work, switch your browser from Firefox to Internet Explorer and make sure you have the most recent version of Windows Media Player.


Downloading movies


How do I download movies?
To download movies, you must first signup as either a Simple User (Free) or Gold Member ($7.99 a month). If you are already a member, simply login. After finding your desired movie, click on the thumbnail and click on the “Download Movie” button   located on the right side column.

I was not able to download the entire movie. The connection broke!

If your connection breaks, then use the free download manager provided bellow. Just install the manager, and when you download from Memocast, it should automatically open and assist you. http://www.freedownloadmanager.org/download.htm

Can I view a movie while downloading another?
Yes, other movies can be viewed while downloading. However, your download and stream speed may be slowed significantly.

Can I download more than one movie at a time?
Yes, you can download as many movies as you’d like. However, we recommend downloading 1-2 movies at a time to allow quick downloads.

What quality will the downloaded movie be?
The downloaded movie is DVD quality. It does not have the same quality as the streamed version of that movie. You may download a 30 second sample to view a short clip to preview the full quality of the movie.

Where are the movies on my computer after I download them?
On the download screen, you will be required to specify where on your hard drive you would like to download the movie. Specify a convenient and easy folder to download to so locating and viewing your movie will be easy.

Can I use my computer for other things while downloading?
Yes, you may use other programs or documents while downloading movies. However, it is recommended that not too many other programs or downloads are activated in order to make the download fast and keep your computer working at a normal rate.

Can I transfer downloaded movies to a DVD disc?
Yes, however, you will need a dvd burner and dvd burning software.

Can I download movies to my iPod or other portable device?
Yes, some movies will have links on their preview page to support the Ipod platform. Simply click on this link and you will be directed to download Ipod compatible content.

Do you offer a free download sample?
Yes, some movies will offer a 30 second quality sample, allowing you to download and view a short clip to preview the full quality of the movie.

Will there be commercials in downloaded movies?
No, there will not be any commercials. 
 

My downloaded movie doesn't play well.
Most likely you don't have the correct video codec. Go to
http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm and download
and install one of the popular codek packs. 


 


Publishing


How do I upload a video?
You have to be logged in order to be able to upload new media.
(Note: only media with the following extensions are able to be uploaded; AVI, ASF, MPEG, MPG, MP4, WMV, MOV, MOD, RA, RAM, WMS)
After having logged in, click on “Portfolio” below your login name at the top of the screen. Then click the tab “Upload New Media” from the menu bar. A new upload window will open. Fill in the specified fields in the new window, then click “Upload Media.” Be patient and allow the media to upload.

Which formats am I able to upload?
Only media with the following extensions are able to be uploaded; AVI, ASF, MPEG, MPG, MP4, WMV, MOV, MOD, RA, RAM, WMS

Now that I uploaded my video, how do I make it public?
Login. After having logged-in to your memocast account, you will see a list of media which you have uploaded under the "My Media" tab from the menu bar. Make sure your media uploaded properly by checking to see that the “Ready” status is indicated next to the media. Click "Edit" under the "Action" heading of the media which you would like to make public. Under general info, click the drop down menu titled "State" and select "Public." You must also select the Language and appropriate category for your media in order for other users to be able to search and view your new media. We aslo highly recommend that you select a Country of Origin, Year, and Rating and also fill in all other information boxes in order for other users to be able to search and find your media more quickly and efficiently.

How do I change properties of my video?
Login. After having logged-in to your memocast account, you will see a list of media which you have uploaded under the "My Media" tab. Click "Edit" under the "Action" heading of the media which you would like to change properties. Fill in the General Info Area which you would like users to know about, and search with to view your media.

How do I add thumbnails? (for previously uploaded content)
Login. Under your “My Media,” select the video which you would like to add/edit thumbnails for and click the “Edit” button under the “Action” heading. On the right half of the page, you will see a heading titled “Thumbnails.” Click the “Edit” button to the right to begin editing your thumbnails. After being directed to the Edit Page, click and drag the blue tab under the picture to scroll through your video in order to select a thumbnail. After browsing and finding a picture that you wish to post, add a comment if desired then click “Add Thumbnail.” Repeat the process in order to add or delete more thumbnails.

How do I view statistics on how many people watched my video?
Login. From your account Portfolio, you will see a list of your uploaded videos. Click on the “Edit” button under the “Action” heading located to the very right of your video. After clicking this, scroll down to the end of the page to view your video statistics.


Account/Billing


On what date will I be billed every month?
Your monthly charges depend on the day you signed up. You will be billed each month, 30 days after your signup date.

How do I update my account information?
After you login, click on “Settings” below your login name. After the Settings page opens, click on the “Edit Account” tab to make changes to your account. To change credit card information, click “Change credit card info” link. This is located next to your account type information.

How do I change my password?
Login. After you login, you should be directed to your portfolio. If not, click on “Portfolio” located below your login name at the top of the screen. From this page, click on the “Password Change

How do I edit my profile?
After you login, click on “Settings” below your login name. After the Settings page opens, click on the “My Profile” tab to view and edit your profile.

Are there taxes on movie downloads?
No, all taxes are included in the stated purchase price.

Are there taxes or other fees in addition to $7.99 per month?
No, all taxes are included in the $7.99 a month price.


Technical


What are the technical system requirements to watch (stream) movies?
You must have Windows Media Player 10 installed on your computer to be able to stream our movies. If you do not have it, click here
http://www.microsoft.com/windows/windowsmedia/mp10/default.aspx to download and install the player.
You should also have DSL or Cable no less than 300 kilobits per second for maximum video quality watching experience.

Why do I get a black screen when I try to play a movie?
If your movie does not play, follow these directions to change your WMV player settings.
Go To:
Start
Programs
Accessories
Entertainment
Windows Media Player
     Maximize player
     Tools
       Options:
  "Performance" Tag
"Detect Connection speed" radio button should be selected
* And under "Network" tag all protocols should be selected      (HTTP, UDP, TCP...)

Can I watch streaming movies on my TV?
Yes, however you will need a “S video” out port from your computer, a “S video” in port to your TV, and a cable to connect the two. 

Can I watch movies using Firefox?
Yes, you can.  In fact, it's recommended.

Can I download and view your movies on my Mac?
Not yet, we are currently developing a Mac friendly platform.  


Watching Movies on Your iPod.


How do I put movies on my iPod? 

Select a video from our Favorites category, Cartoons, or any Music Video and click “Download this Movie.” At the download page, simply select the “iPod” selection to download the movie in iPod format. Next, follow your iPod and iTunes directions to upload the movie to your iPod.

How much does iPod download cost?
IPod downloads cost the same as regular stated downloads. They are offered for no additional cost.


Watching Movies with Subtitles


How Do I Watch Movies with Subtitles

    Open your Windows Media Player. (Start, Accessories, Entertainment, Windows Media Player). Click the “Play” tab at the top of the player. After clicking, scroll down and select “Captions and Subtitles.” Then select “On if Available.” 

    Secondly, you must also click the “Tools” tab from the menu bar. Then  select “Options.” After the Options opens, select the “Security” tab, then click on the checkbox marked “Show local captions when present.”  

     

player subtitles

 

 

 

 

 

 


 
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